Faculty & Research

Education

Masters of Science, New Media, Indiana University, Indianapolis
Masters of Social Work, Indiana University, Indianapolis
Bachelors in Journalism and Classical Languages, Indiana University, Bloomington

Research Interests

Hayes’ Informatics interests are varied, including social informatics topics such as privacy, the digital divide, digital communities, innovation, ethics and governmental policies affecting the deployment of information technologies. She also follows organizational informatics topics, such as outsourcing, measures of IT investment, trends in IT leadership, IT alignment with business goals and project management.

Hayes’ career in social work included providing mental health consultation to primary and specialty physicians at St. Vincent, and previously, to physicians at Regenstrief Health Center on the IUPUI campus. She has an enduring interest in the psychological consequences of medical and surgical illness, as well as issues of medical adherence. She pursued the New Media Masters degree to explore ways in which digital technology might be used to deliver medical and psychosocial care. She is currently exploring the adaptation of digital marketing tools to therapeutic communication.

Hayes assists in short and long term strategic planning for the School of Informatics on the IUPUI campus by planning, implementing, and evaluating strategic academic and research initiatives. Her position includes promoting positive relations with the School’s external corporate and academic partners and interpreting the School’s programs and technical capabilities for corporations and not-for-profit entities seeking assistance in the form of empirical research, projects, or internships.

Hayes also teaches I202, Social Informatics; I303, Organizational Informatics; and a topics course in IT Project Management. In addition to her teaching responsibilities, she assists in the development and administration of new research projects as well as contracts and intellectual property agreements. Hayes provides internal liaison services to the IUPUI Solution Center, which develops multi-party research agreements and internships that foster Indiana’s economic development.

Before joining the faculty in October of 2003, Hayes was senior consultant at the St. Vincent Stress Center, a comprehensive mental health delivery system serving central Indiana. Hayes worked on technology planning and implementation and was a member of the clinical electronic documentation committee. She was responsible for content for the Center’s Internet and Intranet. She designed and implemented an interactive web-based kiosk to support the families of patients in the hospital’s Intensive Care Unit. The design has received national attention.
Other positions have included Director of Outreach for psychiatric services at Methodist Hospital of Indianapolis. Outreach services included (1) 24-hour crisis and information telephone services (2) diagnostic assessment services for the general public and the Methodist Emergency and Trauma Center and (3) employee assistance programs. Prior to that, Hayes was Coordinator of Outpatient Consultation for Midtown Mental Health Center, providing mental health consultation and liaison services to the faculty and staff physicians of Regenstrief Health Center. She maintained a private psychotherapy practice for many years.

Hayes lives in Zionsville with her husband, John Hayes, Vice President of Lilly Research Labs, and their youngest child. They are both supporters of the IU School of Medicine’s outreach program in Eldoret, Kenya, the Dignity Center at the Orchard School and various initiatives of the St Vincent Hospital Foundation.